1. GENERAL

This Warranty for the COVISENSE product(s) included in the original sales package ("Product") is provided by COVISENSE – Vervenest Technologies Pvt. Ltd. “covisense” as used throughout, means Vervenest Technologies Pvt. Ltd. COVISENSE strongly encourages you to read and follow its user guide. Please also note that your Product may contain parts, which can be damaged if not handled carefully. During the warranty period, COVISENSE or an authorized service center will remedy defects in materials and workmanship that result in Product failure during normal usage free of charge and in a commercially reasonable time by either repairing or replacing your Product at its option. If COVISENSE replaces the Product, the replacement Product will be subject to your rights set forth in this Warranty for the remaining warranty period of the original product.

2. WARRANTY PERIOD

The warranty period starts when the Product is sold to an end-user for the first time. This can be evidenced either by
(i) the proof of purchase issued by the first retailer and
(ii) Duly filled warranty card with dealer’s stamp. COVISENSE warrants the items in the sales pack as follows:

• 1. Six (6) months for the main device.
• 2.Three (3) months for the main device battery.

No repair or replacement will renew or extend the warranty periods. However, original or replacement parts or replacement Products provided under this Warranty will be covered by this Warranty for the remainder of the original warranty period or for ninety (60) days from the date of repair or replacement, whichever is longer.

3. HOW TO OBTAIN YOUR WARRANTY SERVICE

Please visit our Website: www.covi-sense.com/warranty | Email:support@covi-sense.com | Call +91 9448498321 for information on registering a claim.

When contacting us for a warranty service, please have the following information readily available:

• – Your name, address, telephone number and other contact information;
• – Your Product type, name, model number, product code, and serial number, which are available from the sales package and the app of your Product;
• – Date and place of purchase, as well as the name of the retailer from whom your Product was first purchased; and
• – A short description of the issue affecting your Product.

4. WHAT THIS WARRANTY DOES NOT COVER

COVI - SENSE does not provide a warranty for the following:

• 1. Any third party software, settings, content, data, or links installed or downloaded onto your Product at any time;


• 2. COVI - SENSE and third party services or enabling clients (please read the terms and conditions that may accompany the services to review your applicable rights and obligations);


• 3. Normal wear and tear;


• 4. Reduced charging capacity of the battery, which is a result of the natural end of life process of batteries;


• 5. Defects or damage caused by: (a) misuse, (b) exposure to abnormal conditions, improper storage, exposure to moisture or dampness, (c) not using your Product in accordance with the user guide, (d) using your Product with, or connecting it to, any product, accessory, software, or service not manufactured or supplied by COVI - SENSE, (e) any products combined with your Product by a third party, or (e) other acts beyond COVSENSE reasonable control;


• 6. Damage caused by hacking, cracking, viruses, or other malware, or by unauthorized access to services, accounts, computer systems or networks;


• 7. Pixel defects in your Product’s display that are within the scope of industry standards.


• 8. Loss or corruption of, or damage to, data or the recreation or transfer thereof even if such loss was a result of a defect in the Product


• 9. COVI - SENSE software. For the purposes of this Warranty, all software (including updates and upgrades) that COVISENSE has preinstalled on the Product and which is necessary for its normal operation is considered COVI - SENSE software. COVI SENSE does not warrant that any COVI SENSE software (including updates and upgrades) provided with, in, or for your Product will meet your requirements, work in combination with any hardware or software not provided by covi - sense, that the operation of COVI - SENSE software will be uninterrupted or error free or that any defects in the software are correctable or will be corrected. Software (including updates and upgrades to software) is provided “as is” and “as available” without any express or implied warranties or representations of any kind, and COVI - SENSE disclaims any such warranties and representations to the fullest extent permitted by applicable law. Without limiting the generality of the foregoing, COVI - SENSE EXPRESSLY DISCLAIMS ANY WARRANTIES OR REPRESENTATIONS OF NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE OF THE SOFTWARE (INCLUDING UPDATES AND UPGRADES TO SOFTWARE), OR THAT THE SOFTWARE (INCLUDING UPDATES AND UPGRADES TO SOFTWARE) IS ERROR FREE OR ITS USE UNINTERRUPTED. For COVISENSE software related defects, COVISENSE or a COVISENSE authorized service center will make available the latest version of the covi - sense software for re-installation on your Product. Some COVI - SENSE software may be subject to separate license terms. Please refer to the license terms, which apply to the COVSENSE software, for information on support that may be available for it.

This Warranty is not valid if:

• 1. Your Product has been (a) opened, modified, or repaired without covi – sense’s authorization, or (b) repaired with unauthorized spare parts. Unauthorized repair or replacement of any Parts in the Product will, to the fullest extent permitted under applicable law, void this Warranty and any of your rights set forth herein.


• 2. Your Product's serial number, the accessory date code, has been removed, erased, defaced, altered or if these are illegible in any way.


• 3. Your Product has been exposed to moisture, to dampness or to extreme thermal or environmental conditions or to rapid changes in such conditions, to corrosion, to oxidation, to spillage of food or liquid or to influence from chemical products.


• 4. The software your product runs on has been modified.

5. LIMITATION OF LIABILITY

This Warranty is your sole and exclusive remedy against covi - sense and covi - sense sole and exclusive liability with respect to defect and damage in your product. this warranty replaces all other covi - sense warranties and liabilities, whether oral, written, (non-mandatory) statutory, contractual, in tort, or otherwise, including, without limitation, and where permitted by applicable law, any implied conditions, warranties, or other terms as to satisfactory quality or fitness for a particular purpose. However, this Warranty shall neither exclude nor limit
i) any of your legal (statutory) rights under the applicable laws or
ii) any of your rights against the seller of the Product.

TO THE EXTENT PERMITTED BY APPLICABLE LAW(S), COVI - SENSE SHALL NOT UNDER ANY CIRCUMSTANCES BE LIABLE, EITHER EXPRESSLY OR IMPLICITLY, FOR ANY DAMAGES OR LOSSES OF ANY KIND WHATSOEVER RESULTING FROM LOSS OF, DAMAGE TO, OR CORRUPTION OF, CONTENT OR DATA OR THE RECREATION OR TRANSFER THEREOF EVEN IF SUCH LOSS, DAMAGE, OR CORRUPTION WAS A RESULT OF A DEFECT IN YOUR PRODUCT AND FOR ANY LOSS OF PROFIT, PRODUCTS OR FUNCTIONALITY, BUSINESS, CONTRACTS, REVENUES OR ANTICIPATED SAVINGS, INCREASED COSTS OR EXPENSES, OR FOR ANY INDIRECT, CONSEQUENTIAL OR SPECIAL LOSS OR DAMAGE. COVISENSE LIABILITY SHALL BE LIMITED TO THE PURCHASE VALUE OF YOUR PRODUCT.

The limitations in this clause 6 shall not apply in case of covisense gross negligence or intentional misconduct or in case of death or personal injury resulting from covisense proven negligence. Please note that you should always back up all data and content (including, without limitation, any license numbers and activation codes) stored on your Product before taking your Product in for service since service activities will erase all data from your Product.